Benoît Jollivet
UI Designer / Developer
Get in touchSosh
How to explain to different users the process to change wifi password.
The first solution considered by Konbini was to include an explanatory text on the modification of the wifi name. After a hallway test, we realized that the task was tedious. So I proposed to segment the tutorial into different stages with a micro video.
To deal with the different equipment (modems, app used, etc.) I have set up hollow detection to be able to display the steps of the corresponding tutorial.
The use of swipe gesture was also taken into account as the marketing campaign was mainly on mobile.
Award: Grand Prix Stratégies du Digital 2019